Order Processing and Transit Time
American Scientific Inc. will ship packages within 1-2 business days after your order is received and the payment has been cleared. If the order is placed after 3:00PM PST the order will be input the following business morning. Transit Time will depend on the type of shipment going out. We normally use Federal Express ground or UPS ground. Chemicals will be shipped as allowed. Some chemicals requite special shipping such as for Hazmat. Shipping on these items will be quoted on individual basis. If for any reason your order can not be processed within 1-2 business days we will contact you by phone or email.
** With Covid-19 some deliveries can be delayed, we are not responsible for these delays
If your shipment is clearly damaged during transit, refuse the package and have the driver document any and all damage to the package. American Scientific Inc can not take responsibility for obviously damage shipments that are accepted and signed for. For damaged, rejected shipments, American Scientific will file a claim with the carrier and ship a replacement once the damage inspection is complete.
If there has been damage to your shipment that is not evident on the outside of the packaging, please contact us within 5 days of arrival of your shipment for instructions. Please be prepared to provide photos of the inside and outside of the packaging and damaged items. Please keep the box and packing materials and damaged items for inspection if needed.
American Scientific Inc. charges sales tax for orders delivered in states that require collection of such taxes.
We adapt appropriate data collection and storage of information. We use appropriate security measures to protect against unauthorized access, disclosure, or destruction of your personal information, All information is stored in our secure servers and a backed up from time to time.
We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes. You may opted out of these if you choose in writing.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This site is not intended for minors, we do not request any personal information from minors and minors are not allowed to make purchases.