Please examine your order upon receipt. If damage is discovered, please retain all original packaging material and notify the carrier that they may arrange inspection.
Please notify our office so that we may follow up with whatever adjustments are indicated.
Goods damaged in parcel post should be promptly returned in order to file a claim.
You may return an unopened unused product purchased within 30 days of delivery with the following stipulations. You must request an RMA # and it must accompany the item packing
Purchases are subject to a 25% restocking fee.
We cannot accept the return of products tampered with or not returned in the original shipping container.
In addition, we will only issue partial refunds for the return of certain items, including:
All accessory items if purchased separately.
Any item that is not in its original condition, is damaged, or is missing parts.
No returns are accepted on chemicals.